Refund Policy

Draft. Legal review required before launch.

We want you to be glad you bought from Myofascial Protocol. If you're not, here is how refunds work.

Programs and add-ons: 30 days

You can ask for a refund on any one-time purchase within 30 days of buying it. That includes a program, the Pressure Map, and any upgrade or add-on.

How to ask. Email support@myofascialprotocol.com, or ask in the chat in the app. Tell us the email you used to buy. You don't have to give a reason.

We may try to fix it first. If something got in your way, like a sign-in problem or a step that didn't make sense, we may offer to fix it. If you would still rather have your money back, you get it.

Mistakes are refunded on the first ask

If you were charged twice for the same thing, or you bought an add-on you didn't mean to buy, tell us. We refund it on the first ask, with no questions.

Memberships

You can cancel the Keep online at any time, in two taps, from your account page. When you cancel, you won't be charged again, and you keep access until the end of the period you've already paid for.

We don't give partial refunds for a month or year that has already started, unless the law requires it.

If a membership renewed and you didn't mean it to, write to us. We'll look at it with you.

How refunds are paid

Refunds go back to the card or PayPal account you paid with. It can take 5 to 10 days for the money to show on your statement, depending on your bank.

When we refund a purchase, your access to that purchase ends.

After 30 days

If something has gone wrong after 30 days, write to us anyway at support@myofascialprotocol.com. We will look at it.

Your rights

This policy does not take away any rights you have under the law where you live.